Service Agreement for Hiring a Virtual Assistant
Last Update: 08/12/2023
1. Work Arrangement
By entering into this service agreement, you (the "Client") acknowledge and agree that any virtual
assistant provided by our agency ("Agency") will be engaged under the following conditions.
2. Work Exclusivity
The virtual assistant provided by the Agency cannot be directly employed or engaged by the Client for
work outside of the Agency's purview. The virtual assistant's services will be exclusively coordinated
through the Agency.
3. Minimum Work Hours
The virtual assistant is required to work a minimum of 20 hours per week for the Client. This minimum
weekly commitment ensures that the virtual assistant can effectively meet your needs and deliver
quality service.
4. Direct Hiring Option
In the event that the Client wishes to hire one of our qualified virtual assistants directly, bypassing our
agency's oversight, the following conditions apply:
a. One-Time Fee
To hire a virtual assistant directly and outside of our agency's management, the Client will incur
a one-time fee of $1499.
b. On-going Charges
The one-time fee covers only the administrative costs associated with the Direct Hire option.
The Client is responsible for all on-going payments as specified in the virtual assistant's
employment contract with the Client.
c. Liability
The Agency shall not be liable for any disputes, issues, or matters arising between the Client and
the directly hired virtual assistant. All such matters shall be addressed and resolved directly
between the Client and the virtual assistant.
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5. Refund Policy
The one-time onboarding fee is non-refundable. By engaging our services and submitting payment, the
client acknowledges that this fee covers initiation and setup costs, including administrative processing
and training. In case of service termination, the onboarding fee is non-refundable, irrespective of the
duration or circumstances.
6. Scope of Work
The Client shall provide a detailed scope of work and job responsibilities for the virtual assistant. The
virtual assistant's duties shall be limited to tasks and responsibilities within this scope.
7. Payment Terms
The Client agrees to pay the Agency for the virtual assistant's services on a weekly basis through the
Upwork Direct Contract feature (based on Upwork’s conditions and contract)
8. Termination
a. Either party may terminate this agreement with one-week written notice.
b. In the event of termination, the Client shall settle any outstanding payments for services rendered up
to the termination date.
9. Confidentiality
Both the Client and the virtual assistant shall maintain the confidentiality of any sensitive information,
trade secrets, or proprietary data disclosed during the course of work. This obligation continues even
after the termination of this agreement.
10. Intellectual Property
Any work product, documents, or intellectual property created by the virtual assistant during the course
of employment shall be considered the property of the Client.
11. Non-Compete
The virtual assistant shall not engage in any work or business activities that directly compete with the
Client's interests during the term of this agreement and for 1 month following termination.
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12. Indemnification
The Client agrees to indemnify and hold the Agency harmless from any claims, losses, or liabilities arising
from the actions or omissions of the virtual assistant while performing their duties for the Client.
13. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the state of Georgia
without regard to its conflict of law principles.
14. Entire Agreement
This agreement constitutes the entire understanding between the Client and the Agency and supersedes
all prior agreements, oral or written.
15. Amendments
Any amendments or modifications to this agreement must be made in writing and signed by both
parties.
By purchasing you are agreeing to the terms listed above