Terms of service, coaching policy, and guarantee: 

Updated 2019

 

1) All sessions and coaching packages are to be prepaid unless another agreement has been arranged. Payments for sessions are due when appointment times are scheduled. Prepaid sessions can be made through cash, Venmo, credit card, PayPal, or by check. There are no refunds unless agreed arrangements have been made between Dr. Ray and client. 

 

2) Upcoming prepaid sessions can be rescheduled if 24-hours notice is provided. Otherwise, a full session fee for that session will be deducted from your account balance. If you have an emergency, there will be no deduction from your account. 

 

3) Client has agreed upon number of months from the purchase date of the coaching package to use all the prepaid sessions. 

 

4) Coaching time starts when the session is scheduled to start. If a client starts late, the full session fee will apply. 

 

5) All communications between client and Ray Doktor are privileged and confidential, unless the coach has reason to believe that a client is a threat to him/herself or to others. In couple, family, or group sessions, permission will be asked if it is necessary to share information. 

 

6) The services provided are meant to support clients with an increased understanding of themselves, potential alternatives for handling challenges, and/or an enhanced awareness of his/her relationship with partner, family members, and environment. Any behavioral analysis, values clarification, goal setting, problem solving, life coaching, spiritual guidance or counseling during sessions is in no way to be construed as medical treatment or psychotherapy. I understand that Ray Doktor does not guarantee or promise any specific outcome as a result of the session.

 

7) Ray Doktor does not prescribe medication, diagnose mental illness, or claims to heal or cure any diseases. There may be other ways of dealing with some problems that are beyond the scope of services provided (e.g., medication) in which case Ray Doktor might advise the client to seek medical care. You assume sole responsibility for your own health and for the results of coaching provided by Ray Doktor. 

 

8) Client understands that if he/she feels unusually uncomfortable for any reason during or after a session, he/she will immediately inform the Ray Doktor so that the session can be modified. Note: Please make sure that proper communication such as Internet connection is working efficiently. Sessions disrupted by technical problems could be billed as a full session unless the troubles were caused by unforeseen circumstances. 

 

9) Client understands that Ray Doktor is NOT performing as a clinical psychologist and that the services provided are coaching and complementary services only. Coaching services are not in any way to be construed as, or a replacement for, psychotherapy, legal counsel, or medical advice. You are responsible for creating your own decisions and results. You agree not to hold Ray Doktor or any company we are affiliated with, liable for any outcomes resulting directly or indirectly from the coaching process. 

 

10) The content of the site www.RayDoktor.com is for informational and educational purposes only. Nothing found on this website is intended to be a substitute for professional psychological, psychiatric or medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified mental health provider with any questions you may have regarding a medical condition or mental disorder. Never disregard professional medical advice or delay in seeking it because of something you have read on this site. If you think you may have a medical emergency, call your doctor or 911 immediately. Ray Doktor does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this website. Reliance on any information provided by Ray Doktor or by any person or professional appearing on our website is solely at your own risk. Ray Doktor is not liable for any advice or information provided on the site, all of which is provided on an “as-is” basis. No warranties, either express or implied, are made on the information we provide. 

 

Arbitration: All parties agree that if any issue shall arise between client and Ray Doktor its directors, executives, employees or sister companies, all parties agree to submit to binding arbitration using the American Arbitration Association’s (AAA) Commercial Arbitration Rules (Rules). Arbitration means that neither you nor Ray Doktor can sue each other in court over the dispute and that a neutral arbitrator will decide it, not jury or judge. To start the arbitration process, either party must submit a written arbitration request to the other within one year of the claim. Any failure to request arbitration within the one year period, shall --constitute a waiver of all rights to raise any claim. The arbitration shall be held at the AAA office in California and the parties agree they cannot conduct any discovery. The law of the state of Indiana where you enrolled governs the dispute. The arbitration covers any dispute related to your program and this Agreement including, but not limited to, class actions, financial obligations, facilities, representations, personal injury and property, contract, and tort damage of any kind. If there is any dispute over the applicability of arbitration or the validity of the Assumption of Risk/Waiver provision, only an Arbitrator, not a court, may decide the dispute. The party who makes the claim must pay the costs of arbitration, including the arbitrator’s fees, but each party will pay its own expenses, including attorney’s fees and costs. The arbitration award shall be complete and final and the parties waive all rights to appeal or any right to challenge the award. The parties shall not disclose the existence, contents, or results of the arbitration without the written consent of both parties. 

 

Limitation of Liability: Any award by an Arbitrator or a Court is limited to the terms of this Agreement, unless otherwise expressly provided for under state law. Neither an Arbitrator nor a Court can award either party any indirect, special, incidental or consequential damages; even if one party told the other party that they might suffer these damages. 

 

PLEASE TAKE A MOMENT TO CAREFULLY READ THE FOLLOWING INFORMATION

 

Ray Doktor has a B.A. in human behavior, a M.A. in counseling psychology, and a doctorate in clinical psychology. Sessions are complimentary to healing arts services in the State of California with accordance to the Senate Bill 577 He is a RELATIONSHIP and LIFE coach trained in clinical hypnotherapy, NLP, somatic experience, qi gong, meditation, gestalt therapy, EMDR, and Psych-K. If I have questions or concerns about what these modalities entail, I will ask for additional information. I recognize and accept that some techniques may involve physical touch (head, shoulder, heart, feet). Permission will be asked before proceeding. 

 

If there are questions or discomfort regarding this, I will communicate my concerns with Ray Doktor so he can adjust to my comfort level. I agree to keep Ray Doktor, Psy. D. updated as to any changes in my medical profile and understand that there shall be no liability on his part should I neglect to do so. 

 

Privacy Policy

This Privacy Policy governs the manner in which RayDoktor.com collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://RayDoktor.com website (“Site”). This privacy policy applies to the Site and all products and services offered by RayDoktor.com.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

RayDoktor.com may collect and use Users personal information for the following purposes:

  • – To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • – To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • – To improve our Site

We may use feedback you provide to improve our products and services.

  • – To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

  • – To send periodic emails

We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

 

Changes to this privacy policy

RayDoktor.com has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@raydoktor.com

 

By using raydoktor.com to book an appointment with Ray Doktor Psy. D., you agree that you have read, understood and been informed of all the definitions and guidelines regarding this type of coaching and agree to all. 

 

© Copyright 2021 RAY DOKTOR. All Rights Reseved.