Terms and Conditions
Terms and Conditions in short
1. By ordering any of our products or services, you agree to be bound by these Terms & Conditions.
2. By placing an order with FITcademy, you warrant that you are at least 18 years old.
3. All personal information you provide us with or that we obtain will be handled by FITcademy
4. Events outside FITcademy’s control shall be considered force majeure.
5. The price applicable is that set at the date on which you place your order.
6. Shipping costs and payment fees are recognised before confirming the purchase.
7. Card information is transmitted over secure SSL encryption and is not stored.
8. Please note that local charges may occur.
9. Any information or communication received from FITcademy is strictly confidential.
10. FITcademy reserves the right to amend any information without prior notice.
11. FITcademy reserves all image rights to photographs taken by FITcademy before, during and after both offline and online Transformation services
Overview
Please read these Terms & Conditions carefully before ordering any products from us. You should understand that by ordering any of our products or services, you agree to be bound by these Terms & Conditions.
By placing an order with FITcademy, you warrant that you are at least 18 years old and accept these Terms & Conditions which shall apply to all orders placed or to be placed with FITcademy for the sale and supply of any products and services. None of these Terms & Conditions affect your statutory rights. No other terms or changes to the Terms & Conditions shall be binding unless agreed in writing signed by us.
Health and Safety
Before commencing any session the participant accepts:
a. That by participating they are doing so at their own risk.
b. That they must use a suitable, non-slip floor space and that they must remove any potential obstructions in the vicinity before they participate.
c. That they must avoid activities if they have, or suspect they may have any current health concerns, injuries, aches and pains.
d. That they must not use blades, weapons or sharp instruments of any description during the session.
e. That they must avoid physical contact with other participants and, where appropriate, adhere to social distancing guidelines.
Personal Information
All personal information you provide us with or that we obtain will be handled by FITcademy. The personal information you provide will be used to make deliveries to you and to provide offers and information on our products and services to you. The information you provide is only available to FITcademy and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request that FITcademy delete or correct the information held about you. By accepting the FITcademy Terms & Conditions, you agree to the above.
Force Majeure
Events outside FITcademy’s control, which are not reasonably foreseeable, shall be considered force majeure, meaning that FITcademy will be released from FITcademy obligations to fulfil contractual agreements. Examples of such events include, but are not limited to; government action or acts of omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. This force majeure clause also includes government decisions that have a negative impact on the market and products. For example: restrictions, warnings, bans etc.
Holidays
FITcademy reserves the right to take 2 full weeks holiday per annum. Wherever possible, FITcademy users will be notified at least 2 weeks in advance of any holiday time taken (though this is not a prerequisite to holiday time being taken).
Any holiday time taken during set-length programmes (including, but not limited to, 3 month transformation programmes) will be added onto the programme length at no further cost.
For users on monthly-rolling contracts, FITcademy will not be contactable during the notified holiday period. This holiday period is recognised within the monthly contract cost at the date of purchase and no further cost adjustment will be made for holiday time taken within the specified 2 full weeks per annum.
Payment
All products remain FITcademy intellectual property after full payment is made. The price applicable is that set at the date on which you place or placed your order. Shipping costs and payment fees are recognised before confirming the purchase. You must be at least 18 years old to buy from FITcademy.
All transfers conducted through FITcademy are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the Terms & Conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Guarantee
We are so confident that you will perform and feel better using our online programs that if you don’t make progress towards your goals (as outlined in the Onboarding-Questionnaire) in 60 days we'll refund you 100%.
However, results only come to those who are commit to achieving them. In order to qualify for this guarantee you must be able to show us that you took action as outlined by FITcademy. This includes the following:
If you have completed these steps during the 60 day period, please direct your request to the in-site Helpdesk and we will be happy to help you. This request must be submitted within 1 week of the initial 60 days to be considered.
Local Taxes
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
Cookies
FITcademy uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do not harm your computer, consist only of text, cannot contain viruses and occupy virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer.
The first type of cookie commonly used are “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use FITcademy efficiently you need to have cookies enabled.
The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On FITcademy we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.
Additional Information
FITcademy reserves the right to amend any information including, but not limited to, prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of a product being sold out, FITcademy has the right to cancel the order and refund any amount paid in the most appropriate way. FITcademy shall also notify the customer of equivalent replacement products or services if available.
Privacy Policy
All personal information you provide us with or that we obtain will be handled by FITcademy. The personal information you provide will be used to make deliveries to you and to provide offers and information on our products and services to you. The information you provide is only available to FITcademy and will not be shared with other third parties. You have the right to inspect the information held about you. You have the right to request that FITcademy delete or correct the information held about you at any time. By accepting the FITcademy Terms & Conditions, you agree to the above.
Any information that is obtained regarding your fitness level and your progress will be treated as privileged and confidential and will not be released or revealed to any person other the programme’s supervisor (for record keeping purposes only).
All information including, but not limited to, all programmes and recommended nutrition plans purchased from FITcademy are prohibited from being sold to, released to or discussed with any other person or business or via any social media outlets.
By visiting this website and purchasing any of the FITcademy products you agree to the above.