1.  What is Woje^®?

Woje^® is a fintech company that has innovated in the financial technology space with MyWoje.com, the first Service Assisted Contract (SAC) system. This platform is designed to streamline the transaction of financing plans, enabling both businesses and individuals to offer financing options directly to their customers with ease. This approach not only simplifies the financing process but also opens up new opportunities for sales and customer engagement by allowing businesses and individuals to directly facilitate financing. MyWoje, as a pioneering SAC software, incorporates features to ensure security and user-friendliness, addressing the complexities typically associated with financing transactions.

 2. How do you pronounce Woje®?

Phonetic spelling: /(h)wō/ /jē/
 

Woje^® has two syllables. The first has a long "O" sound like, "So" or, the expression, "Whoa!". The second syllable is the sound of saying the letter "G", or the expression, "Gee?!"
 

whoa

/(h)wō/

exclamation

1. Used to express surprise, interest, or alarm, or to command attention. "Whoa, I can actually capture interest!"

gee

/jē/

exclamation

1. a mild expression, typically of surprise, enthusiasm, or sympathy. "Gee, it's easier than I thought!"

3. Are there any fees for receiving money?

No. You do not lose a percentage of your original sale price as in traditional merchant services, where you may see a 2% to 4.5% loss,or with companies like Care Credit, where it can be as high as a 14.9% loss.

Woje^® does receive a percentage of the interest and fees you decide to charge your customers. This is calculated on each payment received.

4. How long does it take to receive money with Woje^®?

Since Woje^® does not hold the funds the time is determined by your customer's bank. Typically 2 to 5 business days. 

5. Can I use Woje^® internationally?

Currently, Woje^® is connected to the US banking platform, but plans are underway to make it internationally available.

6. Can I cancel a payment?

No. You can, however, postpone payment by contacting the business or individual with whom you have a payment plan. They have the ability to postpone your auto payment. This feature was created to protect proactive customers from possible extra charges, fees, and/or interest.

7. Can I reverse a Woje^® payment?

No, Woje^® payments cannot be reversed. With Woje^®, money moves into an enrolled recipient’s account and cannot be reversed.

8. I believe I am the victim of an impostor scam. Who should I contact?

If you are using Woje^®:
1.  Please contact your bank or credit union’s customer support team. Qualifying impostor scams may be eligible for reimbursement.
2.  Please contact our customer support team. Our goal is to help local and federal crime units find and eliminate threats. You can reach our customer support team through the icon at the bottom left of the screen at either www.wojeinc.com or on your  MyWoje.com Customer Dashboard. 

You may also report impostor scams to the Federal Trade Commission.