Ninox Concierge Services

Personalized

Meet one-on-one with a Ninox expert. Concierge Appointments are excellent for increasing your knowledge and understanding of the Ninox platform across a wide variety of topics.

Knowledgeable

A Concierge provides Ninox consulting, tips and tricks that you can't pick up anywhere else. Work with a Ninox expert to get the very most out of your Ninox database solution.

Schedule your Concierge call today

First-Time Callers and Ninox Cloud Trial Users can sign up for a FREE, 30-minute Concierge Call.

One-on-one Concierge Appointments are excellent for increasing your knowledge and understanding of the Ninox platform across a wide variety of topics.

Your Concierge provides guidance, consulting and thought leadership based on years of Ninox application development experience.

Concierge appointments are one hour in length
Submit documentation in advance for Concierge to prepare for your call
Time spent reviewing documentation does not count as part of your hour

Secure Order

256BIT – Encryption

After you have reserved your Concierge Session, you will receive an email guiding you to select the most convenient date and time for your call.

Schedule your Concierge call today

First-Time Callers and Ninox Cloud Trial Users can sign up for a FREE, 30-minute Concierge Call.

One-on-one Concierge Appointments are excellent for increasing your knowledge and understanding of the Ninox platform across a wide variety of topics.

Your Concierge provides guidance, consulting and thought leadership based on years of Ninox application development experience.

Concierge appointments are one hour in length
Submit documentation in advance for Concierge to prepare for your call
Time spent reviewing documentation does not count as part of your hour

Secure Order

256BIT – Encryption

After you have reserved your Concierge Session, you will receive an email guiding you to select the most convenient date and time for your call.

Schedule your Concierge call today

First-Time Callers and Ninox Cloud Trial Users can sign up for a FREE, 30-minute Concierge Call.

One-on-one Concierge Appointments are excellent for increasing your knowledge and understanding of the Ninox platform across a wide variety of topics.

Your Concierge provides guidance, consulting and thought leadership based on years of Ninox application development experience.

Concierge appointments are one hour in length
Submit documentation in advance for Concierge to prepare for your call
Time spent reviewing documentation does not count as part of your hour

Secure Order

256BIT – Encryption

After you have reserved your Concierge Session, you will receive an email guiding you to select the most convenient date and time for your call.

Schedule your Concierge call today

First-Time Callers and Ninox Cloud Trial Users can sign up for a FREE, 30-minute Concierge Call.

One-on-one Concierge Appointments are excellent for increasing your knowledge and understanding of the Ninox platform across a wide variety of topics.

Your Concierge provides guidance, consulting and thought leadership based on years of Ninox application development experience.

Concierge appointments are one hour in length
Submit documentation in advance for Concierge to prepare for your call
Time spent reviewing documentation does not count as part of your hour

Secure Order

256BIT – Encryption

After you have reserved your Concierge Session, you will receive an email guiding you to select the most convenient date and time for your call.

Schedule your Concierge call today

First-Time Callers and Ninox Cloud Trial Users can sign up for a FREE, 30-minute Concierge Call.

One-on-one Concierge Appointments are excellent for increasing your knowledge and understanding of the Ninox platform across a wide variety of topics.

Your Concierge provides guidance, consulting and thought leadership based on years of Ninox application development experience.

Concierge appointments are one hour in length
Submit documentation in advance for Concierge to prepare for your call
Time spent reviewing documentation does not count as part of your hour

Secure Order

256BIT – Encryption

After you have reserved your Concierge Session, you will receive an email guiding you to select the most convenient date and time for your call.

COMMON TOPICS

Data Modeling

When starting a new Ninox development project clients often work with a concierge to discuss the overall purpose of the application. This helps to ensure that the underlying data model both supports the functional requirements, while being able to scale.

Data Conversion

Clients who are converting to Ninox from another database application or manual information management process will work with their Concierge to define data extraction.

Programming

The Ninox programming language is powerful and robust. Clients often work with their Concierge to gain a better understanding of coding best practices and correct code levels. Also, if you are stuck as to how to get a block of code to work properly, your Concierge will be happy to help you address the issue.

Forms and Views

Data visualization is a big part of any Ninox application. Your Concierge will work with you to help you define the perfect forms, views, and reports so that your app delivers the accurate, timely and relevant information and business intelligence that you need.

App Security

When designing and building multi-user Ninox applications, security, user rights and data protection are critical. Your Concierge will work with you to make sure you design and build a security system that meets your needs.

Private Training

Often times, Concierge clients do not schedule an appointment to go over a specific topic as much as they us the time to gain a better strategic understanding of the Ninox Solution. Your Concierge is happy to provide customized training and education in the areas you wish to cover.

Concierge Service Bundle

When you purchase and schedule four hours, you'll get a fifth hour free.

What you receive with
CONCIERGE

A Concierge Appointment is focused on providing guidance, consulting, and thought leadership based on years of Ninox application design and development experience. Concierge Appointments are excellent for increasing your knowledge and understanding of the Ninox platform across a wide variety of topics.

Any topic can be discussed during concierge hours, and you can pre-pay as many hours as you need.

See pricing according to membership-levels here.

What you receive with
HELP DESK TICKETS

The difference between Help Desk tickets and Support Cases is the complexity and time needed to resolve them.

Unlimited Help Desk tickets are included for paid members. In the course of using the Ninox platform you’ll find a wide variety of flexibility and structure to support your organization and Nioxus can support you in meeting your goals.

Response time to Help Desk tickets is based on membership level. For more information visit our membership page.

See response times according to membership-levels, here.

What you receive with
SUPPORT CASE

A Support Case is focused on a very specific problem or issue. Examples of cases include coding errors, data model issues or content visualization challenges.

There is no limit on time spent addressing a Support Case, but each case is limited to a specific issue defined ahead of time by the client.

Depending on the issue, a Concierge Appointment could be more appropriate.

See pricing according to membership-levels, here.

ABOUT NIOXUS

Nioxus builds technology and service solutions for small, medium and large businesses and enterprises around the world. Our IT Consultants, CPAs, Programmers and Ninox experts take great pride in delivering outstanding service and solutions to clients in a wide variety of industries.

Nioxus Corporation is the oldest and largest Ninox Database partner in the world and the first partner to ever be designated a Premium Partner.

Follow Nioxus

All logos, trademarks and names are the protected property of Nioxus Corporation or their respective owners.

"Ninox," "Ninox Database" and the blue Ninox owl eye logo are the property of Ninox Berlin and are used with permission.
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