Business
5 Surprising Reseach-Backed Tips That Will Boost Your Team's Productivity
June 7, 2022
By Jay Fuchs
So naturally, as a manager, one of your first responsibilities is ensuring that your reps are as productive as possible. But how do you get there? What tricks and tactics can you implement to keep your team working to its full potential?
The answers to those questions aren't always straightforward — so to help you navigate the tricky waters of maximizing your sales team's output, we've put together a list of research-backed tips for getting as much out of your reps' efforts as possible.
1. Introduce workplace programs to support healthy sleep habits - It's not exactly revolutionary to point out that a good night's sleep contributes to personal wellbeing — if you sleep a full eight hours every night, you tend to feel better than someone who only musters four.
The study also found that sleep deprivation impedes employee motivation — as the sum of the various health-related and psychological implications of poor sleep tend to make employees less inclined to work hard.
2. Come to understand the nuances of your reps' customers' behavior - Effective managers aren't just hip to the needs and interests of their sales reps — they're also in tune with the behavior and preferences of their customers.
According to the research, salespeople generally believe that the presence of managers adds a degree of credibility to their efforts when engaging customers — making them feel supported and confident in their customer interactions.
3. Advocate for your reps - The same study referenced in the previous point identifies championing — the practice of advocating for reps to minimize busywork in the context of their day-to-day — as a key behavior managers need to practice to get the most out of their teams.
4. Leverage a mobile CRM to support your broader CRM adoption - If your sales organization isn't leveraging a CRM, you're selling yourself short, to begin with. Introducing that kind of technology to your reps' day-to-day is rarely simple.
The study also found that adopting a mobile CRM allows for more streamlined communication between salespeople, supports team collaboration, and ultimately improves reps' relationship performance with customers.
5. Don't force employees to work when they're sick - As a manager, you bear responsibility for your employees' well-being beyond the context of their organizational contributions. You need to look out for their personal best interests.
Never force them to come to work if they feel they can't. That's a matter of empathy and decency.
Read the full article here:
5 Surprising Research-Backed Tips That Will Boost Your Team's Productivity
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