About Me

ABOUT US

Engagement Science Lab

Revolutionizing the world of evidence-based communication

How do you create communication
scientifically proven to succeed?

The fact that no field of study or training based the practice of communication on psychology, behavior, and mind science existentially frustrated Elizabeth Edwards, our founder, in the 1990s.

After serving in The Boeing Company's aerospace communication division and Ogilvy Public Relations' telecommunication division, she founded Volume PR and set out to change that...

May, 2001

Volume PR was started

The first integrated communication agency in the U.S. with the goal of developing a 360-degree engagement model based on the science of the human mind was founded.

Serving brands of all shapes and sizes, Volume concentrated on technology, telecom, and business-to-business brands.
2003 - Present

Research, Test, Repeat

For 15 years, Edwards and her team studied scientific journals at the intersection of communication and human behavior and applied their research to their work.

Whether for Fortune 100 brands or startups, the methods they uncovered universally increased outcomes (and are responsible for Volume PR's mountain of awards).

Then patterns emerged. A network of communication and engagement techniques that differ from conventional teaching proved consistently more effective. These science-directed insights didn't improve communication a little bit; they changed everything.
March, 2015

Sharing the Science

Edwards began sharing Volume's research - speaking at conferences, training corporate communication professionals and teams, and before long, traveling the globe as a keynote speaker on science-based engagement.
Fall, 2017

Behavioral Communication was created

How humans perceive and process communication had been remapped by science, but aside from our research, these insights were locked away in pieces and parts across hundreds of research sources.

To do the science justice, a new field of communication was needed - Behavioral Communication - where communication is designed with sensitivity to its science-measured influence on perception and behavior.
May, 2019

Engagement Science Lab was formed

Where the art and science of communication connect.

A communication training, research, and strategy firm, Engagement Science Lab opened to provide ethics-based communicators and organizations a science-led approach to all things communication.
May, 2023

Resonant Communication was created

Social Science + Trauma Psychology + Natural & Physical Sciences

As the sciences continue to progress, our understanding of the dynamics of human communication evolve as well.

Advancements in Quantum Physics and from trauma-informed social sciences led to profound new insights and the expansion of the model to define ethical Civil Communication and Civil Influence boundaries.
October, 2023

Resonant Communication & Strategy Masterclass Begins

A training system previously limited to major corporations and non-profit teams, the Science of Communication methods Edwards and her team discovered will be available to all ethics-based communicators and leaders via an online Masterclass.

Welcome to the
Communication Revolution

Merging the fields of communication, neuroscience, and behavioral science and economics, Resonant Comunication is the world's first science-based method for reliably improving communication outcomes that influence human motivation and behavior.

Meet the Founder

Elizabeth Edwards

Futurist Communicator, Writer, Strategist & Creator of the Resonant Communication Revolution

Globally recognized as a visionary for her lifetime of professional communication accomplishments and the development of the Resonant Communication method, Elizabeth is also known for her energetic delivery of thought-provoking, highly relevant, and practical advice.

She makes the complex world of human motivation, behavioral communication, and neuroscience relatable and easy to apply through her sold-out keynotes, corporate training series, and online classes.

Sought out by international corporations, professional societies, and communication agencies, Elizabeth trains and leads executives and teams in the successful application of science-led communication strategies.

Celebrated as one of the foremost communication and marketing experts of the new decade, Elizabeth and her companies have won hundreds of marketing, communication, and PR awards. She founded Volume PR in 2001, a celebrated public relations firm, and Engagement Science Lab, the training and application ground for the NPE method and advancing behavioral communication strategies, such as custom non-conscious research labs.

She is amplifying the world of evidence-based communication by training professionals how to evaluate the behavioral and cognitive factors behind consumer decisions and how to integrate these into communication programs that demonstrate results.

Go to LinkedIn

A member of Forbes Agency Council, she served as the 2018-19 Public Relations Society of America (PRSA) Technology Communication Section Chair.

Prior to founding Volume PR, Elizabeth was with Ogilvy PR and the aerospace division of The Boeing Company. She is a graduate of Pepperdine University.

When not rewriting the future of communication textbooks, Elizabeth enjoys the great Colorado outdoors with her two young boys.

Featured in major publications

Forbes

Why Your Current Communication Strategy Is All Wrong— And How To Fix It