Terms and Conditions
Updated December 31, 2024
By engaging the services of Confetti Confidence Life Coaching, you agree to the following terms and conditions.
Our coaching services are designed to provide personal and professional development and are not a substitute for professional mental health care or medical treatment.
All sessions must be booked in advance and any cancellations or rescheduling must be made at least 24 hours before the scheduled appointment. Failure to provide adequate notice will result in a cancellation fee equivalent to the full session rate.
Payment is required in advance for all coaching packages, and refunds are not available for completed sessions.
Confidentiality is a priority, and all information shared during sessions will be kept strictly confidential unless disclosure is required by law.
We reserve the right to terminate the coaching relationship at any time if we believe it is not beneficial for the client or if these terms and conditions are not adhered to.
By proceeding with our services, you acknowledge that you have read, understood, and agree to these terms and conditions.
1. Sessions
A session may be carried out over the phone, individually or in groups at mutually agreed places (in person and virtual) and times during the agreed upon time period.
2. Duration of Sessions
A session will take place for the agreed upon time throughout the agreed upon time period or at such other times as is agreed upon. It is the client's responsibility to make sure that they are present and on time for all sessions, whether these take place on the phone, in person, or virtual.
3. Session Times
Times for coaching sessions may only be changed by the client by giving the coach a minimum notice of 24 hours. If the client cancels more than 3 sessions during the coaching period, then the coach may terminate this agreement (and the provisions below relating to termination shall apply). A coaching session will be deemed to have taken place if less than 24 hours notice is given. If the coach cancels a session, then the session will be rescheduled at a mutually agreed-upon time.
4. Engagement of Coach
The coach shall arrange to provide coaching to the client during the period at mutually agreed times and places. The coach shall use her best efforts to make herself available for the entire agreed-upon time period. The coach may, at her discretion, arrange for a substitute who is duly qualified to replace the coach for all or any of the sessions if the coach is unavailable for all or part of the time period, and such replacement shall thereafter be deemed to be the new coach for the purposes of this agreement.
5. Preparation for Sessions
The client agrees to perform all actions forming part of the coaching sessions and also carry out any act, matter, or thing in preparation for future sessions as agreed upon. The client agrees to advise the coach as soon as he/she becomes aware that these actions will not or cannot be performed. If the client refuses to carry out such actions, then this agreement may be terminated by the coach (and the provisions below relating to termination shall apply).
6. Coaching Methods
The client acknowledges that the coaching sessions may be personally, emotionally, and physically challenging, and that there may be occasions where the client might feel emotional challenges. The client must make all efforts and schedule all sessions at such times to ensure peak physical, mental, and emotional state necessary for the conduct of the session(s) and shall (if necessary) take all steps to cancel any session in the event that the client is not well enough to continue. The client will not hold the coach liable for any loss or cost incurred by the client (or any person/entity related to the client) in the event of mental, physical, emotional stress or distress (or other ailment or condition) caused either directly or indirectly in relation to the coaching sessions. The client shall indemnify the coach in the event of any such claim.
No Warranties Given
The coach makes no representation or warranty to the client that any of the coaching methods, materials, or sessions will work for the client's particular circumstances. The client will not hold the coach responsible for the failure (in whole or part) to achieve any of their goals.
Terms & Conditions for Courses
By purchasing any course or digital product from Confetti Confidence, you acknowledge and agree that all materials are provided for educational and informational purposes only and are not guaranteed to produce specific results. Individual outcomes depend on various factors beyond our control, and we are not responsible for any lack of progress or unmet goals. All sales are final, and no refunds will be issued for courses or digital downloads once purchased. By proceeding with your purchase, you agree to these terms and conditions.
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