KBee Feature Updates
09/16/2020
Smart Assistance Buttons
On the homepage, click a topic you need assistance with and any articles that have been Featured in the past for your company will be displayed.
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Easily navigate topics with Smart Assistance Buttons:
On the homepage, click a topic you need assistance with and any articles that have been Featured in the past for your company will be displayed.
Internal Article Search Filtering
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Enhanced Search Filtering Option:
Easily narrow down your search by typing in keywords and filtering by category. You can now filter by internal categories as well by click the buttons showing your company logo
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Internal Article Prioritization:
Internal articles will be suggested more often then general use articles.
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