We are offering online psychological treatment to help prevent the spread of COVID-19.

Currently, the risk level in Alberta is low for COVID-19. We can continue to provide treatment for you in person if you are feeling healthy. We can also arrange for your sessions to be completed online using a video psychological treatment platform called doxy.me.

Please check with your insurance provider for coverage for telehealth services.

Please note: There are no specific standards for insurance providers regarding online/telehealth services and while some insurance companies will pay for it, others may not.

We ask that you request your sessions via online for psychological treatment if you have any of the following symptoms:

• Cough
• Fever
• Any signs of a cold or flu

Please inform us and we will arrange online sessions if you have:

• Travelled internationally or to a high infection rate area in the last 14 days.
• Had contact with someone who was suspected or confirmed to have coronavirus.
• Travelled anywhere and were in a health care facility.

If you are unsure as to whether you should come in or not, it’s best to be cautious, stay home and request online psychological treatment.

We will inform you if there is a need to move all clients to an online psychological treatment option.

Our goals are to help everyone stay healthy and safe and for our clients to continue to receive uninterrupted psychological treatment.

Please call 403-487-1607 or

email admin@keystohopecounselling.com

to arrange for online psychological treatment or if you have any questions or concerns.