In our new reality, engaging, inspiring and motivating your team can be challenging! 

When organizations are united and focused on their purpose,  team members are energized, productive,  innovative, and committed to reaching a shared goal.  Cultivating this sense of unity is especially important when times are tough, it provides unimaginable strength when challenges arise. 

Uncover a super power that might be collecting dust hanging in the front foyer of your office… It’s your Vision and Mission statement.  Join Crystal D’Cunha, Chief Experience Officer of the INSIDE view and Lawrence Levinson Customer Experience engineer at the INSIDE view in this interactive webinar where they will dive deep into the impact a crystal clear vision can have on employee engagement and the  organization's bottom line.  

They will share how you can build confidence and motivate team members to contribute consistently with passion and purpose.  In this interactive webinar, you’ll learn how to use many of the tools you already have, to re-engage, and lead your team through today’s business reality! 

You will walk away with actionable ideas for transforming your own Employee engagement  strategy, while improving customer  acquisition and  retention!

This webinar will help you understand:

• How to action your vision, mission, and core values into your organizational culture

• Best practices from world leading organizations that live their Vision vitals in everything they do

• How to engage and inspire your team to be raving fans of your organization.

In our new reality, engaging, inspiring and motivating your team can be challenging! 

When organizations are united and focused on their purpose,  team members are energized, productive,  innovative, and committed to reaching a shared goal.  Cultivating this sense of unity is especially important when times are tough, it provides unimaginable strength when challenges arise. 

Uncover a super power that might be collecting dust hanging in the front foyer of your office… It’s your Vision and Mission statement.  Join Crystal D’Cunha, Chief Experience Officer of the INSIDE view and Lawrence Levinson Customer Experience engineer at the INSIDE view in this interactive webinar where they will dive deep into the impact a crystal clear vision can have on employee engagement and the  organization's bottom line.  

They will share how you can build confidence and motivate team members to contribute consistently with passion and purpose.  In this interactive webinar, you’ll learn how to use many of the tools you already have, to re-engage, and lead your team through today’s business reality! 

You will walk away with actionable ideas for transforming your own Employee engagement  strategy, while improving customer  acquisition and  retention!

This webinar will help you understand:

• How to action your vision, mission, and core values into your organizational culture

• Best practices from world leading organizations that live their Vision vitals in everything they do

• How to engage and inspire your team to be raving fans of your organization.

In our new reality, engaging, inspiring and motivating your team can be challenging! 

When organizations are united and focused on their purpose,  team members are energized, productive,  innovative, and committed to reaching a shared goal.  Cultivating this sense of unity is especially important when times are tough, it provides unimaginable strength when challenges arise. 

Uncover a super power that might be collecting dust hanging in the front foyer of your office… It’s your Vision and Mission statement.  Join Crystal D’Cunha, Chief Experience Officer of the INSIDE view and Lawrence Levinson Customer Experience engineer at the INSIDE view in this interactive webinar where they will dive deep into the impact a crystal clear vision can have on employee engagement and the  organization's bottom line.  

They will share how you can build confidence and motivate team members to contribute consistently with passion and purpose.  In this interactive webinar, you’ll learn how to use many of the tools you already have, to re-engage, and lead your team through today’s business reality! 

You will walk away with actionable ideas for transforming your own Employee engagement  strategy, while improving customer  acquisition and  retention!

This webinar will help you understand:

• How to action your vision, mission, and core values into your organizational culture

• Best practices from world leading organizations that live their Vision vitals in everything they do

• How to engage and inspire your team to be raving fans of your organization.

In our new reality, engaging, inspiring and motivating your team can be challenging! 

When organizations are united and focused on their purpose,  team members are energized, productive,  innovative, and committed to reaching a shared goal.  Cultivating this sense of unity is especially important when times are tough, it provides unimaginable strength when challenges arise. 

Uncover a super power that might be collecting dust hanging in the front foyer of your office… It’s your Vision and Mission statement.  Join Crystal D’Cunha, Chief Experience Officer of the INSIDE view and Lawrence Levinson Customer Experience engineer at the INSIDE view in this interactive webinar where they will dive deep into the impact a crystal clear vision can have on employee engagement and the  organization's bottom line.  

They will share how you can build confidence and motivate team members to contribute consistently with passion and purpose.  In this interactive webinar, you’ll learn how to use many of the tools you already have, to re-engage, and lead your team through today’s business reality! 

You will walk away with actionable ideas for transforming your own Employee engagement  strategy, while improving customer  acquisition and  retention!

This webinar will help you understand:

• How to action your vision, mission, and core values into your organizational culture

• Best practices from world leading organizations that live their Vision vitals in everything they do

• How to engage and inspire your team to be raving fans of your organization.

In our new reality, engaging, inspiring and motivating your team can be challenging! 

When organizations are united and focused on their purpose,  team members are energized, productive,  innovative, and committed to reaching a shared goal.  Cultivating this sense of unity is especially important when times are tough, it provides unimaginable strength when challenges arise. 

Uncover a super power that might be collecting dust hanging in the front foyer of your office… It’s your Vision and Mission statement.  Join Crystal D’Cunha, Chief Experience Officer of the INSIDE view and Lawrence Levinson Customer Experience engineer at the INSIDE view in this interactive webinar where they will dive deep into the impact a crystal clear vision can have on employee engagement and the  organization's bottom line.  

They will share how you can build confidence and motivate team members to contribute consistently with passion and purpose.  In this interactive webinar, you’ll learn how to use many of the tools you already have, to re-engage, and lead your team through today’s business reality! 

You will walk away with actionable ideas for transforming your own Employee engagement  strategy, while improving customer  acquisition and  retention!

This webinar will help you understand:

• How to action your vision, mission, and core values into your organizational culture

• Best practices from world leading organizations that live their Vision vitals in everything they do

• How to engage and inspire your team to be raving fans of your organization.

Leadership is a coveted role; one that should be appreciated, and respected. It’s an honor to lead people, so why do so few leaders understand the impact they have on the ones they lead? Many were never taught to lead, have never experienced what great leadership feels like and don’t know what it requires.  

Join Melissa Bishop, Director of Customer Experience at Michael Hill, and Crystal D’Cunha Chief Experience Officer of the INSIDE View, as they share the key character traits brilliant leaders need in today's challenging business world. 

This webinar will help you understand:

• How to communicate with your team and

  • Achieve effective results

  • build strong relationships, 

  • cultivate loyalty 

  • And boost retention! 

• How annual reviews are the worst thing a leader can do to earn trust with their team 

• Examples of best practices and how  Empathy, Understanding, Transparency, Accountability and non-negotiable skills every leader must embrace in our new COVID reality.

Leadership is a coveted role; one that should be appreciated, and respected. It’s an honor to lead people, so why do so few leaders understand the impact they have on the ones they lead? Many were never taught to lead, have never experienced what great leadership feels like and don’t know what it requires.  

Join Melissa Bishop, Director of Customer Experience at Michael Hill, and Crystal D’Cunha Chief Experience Officer of the INSIDE View, as they share the key character traits brilliant leaders need in today's challenging business world. 

This webinar will help you understand:

• How to communicate with your team and

  • Achieve effective results

  • build strong relationships, 

  • cultivate loyalty 

  • And boost retention! 

• How annual reviews are the worst thing a leader can do to earn trust with their team 

• Examples of best practices and how  Empathy, Understanding, Transparency, Accountability and non-negotiable skills every leader must embrace in our new COVID reality.

Leadership is a coveted role; one that should be appreciated, and respected. It’s an honor to lead people, so why do so few leaders understand the impact they have on the ones they lead? Many were never taught to lead, have never experienced what great leadership feels like and don’t know what it requires.  

Join Melissa Bishop, Director of Customer Experience at Michael Hill, and Crystal D’Cunha Chief Experience Officer of the INSIDE View, as they share the key character traits brilliant leaders need in today's challenging business world. 

This webinar will help you understand:

• How to communicate with your team and

  • Achieve effective results

  • build strong relationships, 

  • cultivate loyalty 

  • And boost retention! 

• How annual reviews are the worst thing a leader can do to earn trust with their team 

• Examples of best practices and how  Empathy, Understanding, Transparency, Accountability and non-negotiable skills every leader must embrace in our new COVID reality.

Leadership is a coveted role; one that should be appreciated, and respected. It’s an honor to lead people, so why do so few leaders understand the impact they have on the ones they lead? Many were never taught to lead, have never experienced what great leadership feels like and don’t know what it requires.  

Join Melissa Bishop, Director of Customer Experience at Michael Hill, and Crystal D’Cunha Chief Experience Officer of the INSIDE View, as they share the key character traits brilliant leaders need in today's challenging business world. 

This webinar will help you understand:

• How to communicate with your team and

  • Achieve effective results

  • build strong relationships, 

  • cultivate loyalty 

  • And boost retention! 

• How annual reviews are the worst thing a leader can do to earn trust with their team 

• Examples of best practices and how  Empathy, Understanding, Transparency, Accountability and non-negotiable skills every leader must embrace in our new COVID reality.

Exceptional Customer Experience is what differentiates your brand from your competitors. Good CX will help win your customers' trust, foster brand advocacy, bring in new customers and retain the existing ones. All of which will eventually impact your business growth. And Bad CX… well we all know how that story goes! 

Join us as Customer Experience Engineers  Scott Johnson and Lawrence Levinson and Crystal D'Cunha, Chief Experience officer at INSIDE View  share their signature approach to CX Mastery. In this interactive webinar you will learn how to cultivate a culture of success with a foundation of CX excellence.

This webinar will help you understand:

• The 6 core competencies needed for an organization to thrive in 2021 and beyond! 

• The 7 steps to CX Mastery

• The Impact  a CX strategy has on an organizations profitability, customer satisfaction, and retention. 

Exceptional Customer Experience is what differentiates your brand from your competitors. Good CX will help win your customers' trust, foster brand advocacy, bring in new customers and retain the existing ones. All of which will eventually impact your business growth. And Bad CX… well we all know how that story goes! 

Join us as Customer Experience Engineers  Scott Johnson and Lawrence Levinson and Crystal D'Cunha, Chief Experience officer at INSIDE View  share their signature approach to CX Mastery. In this interactive webinar you will learn how to cultivate a culture of success with a foundation of CX excellence.

This webinar will help you understand:

• The 6 core competencies needed for an organization to thrive in 2021 and beyond! 

• The 7 steps to CX Mastery

• The Impact  a CX strategy has on an organizations profitability, customer satisfaction, and retention. 

Exceptional Customer Experience is what differentiates your brand from your competitors. Good CX will help win your customers' trust, foster brand advocacy, bring in new customers and retain the existing ones. All of which will eventually impact your business growth. And Bad CX… well we all know how that story goes! 

Join us as Customer Experience Engineers  Scott Johnson and Lawrence Levinson and Crystal D'Cunha, Chief Experience officer at INSIDE View  share their signature approach to CX Mastery. In this interactive webinar you will learn how to cultivate a culture of success with a foundation of CX excellence.

This webinar will help you understand:

• The 6 core competencies needed for an organization to thrive in 2021 and beyond! 

• The 7 steps to CX Mastery

• The Impact  a CX strategy has on an organizations profitability, customer satisfaction, and retention. 

Exceptional Customer Experience is what differentiates your brand from your competitors. Good CX will help win your customers' trust, foster brand advocacy, bring in new customers and retain the existing ones. All of which will eventually impact your business growth. And Bad CX… well we all know how that story goes! 

Join us as Customer Experience Engineers  Scott Johnson and Lawrence Levinson and Crystal D'Cunha, Chief Experience officer at INSIDE View  share their signature approach to CX Mastery. In this interactive webinar you will learn how to cultivate a culture of success with a foundation of CX excellence.

This webinar will help you understand:

• The 6 core competencies needed for an organization to thrive in 2021 and beyond! 

• The 7 steps to CX Mastery

• The Impact  a CX strategy has on an organizations profitability, customer satisfaction, and retention. 

Exceptional Customer Experience is what differentiates your brand from your competitors. Good CX will help win your customers' trust, foster brand advocacy, bring in new customers and retain the existing ones. All of which will eventually impact your business growth. And Bad CX… well we all know how that story goes! 

Join us as Customer Experience Engineers  Scott Johnson and Lawrence Levinson and Crystal D'Cunha, Chief Experience officer at INSIDE View  share their signature approach to CX Mastery. In this interactive webinar you will learn how to cultivate a culture of success with a foundation of CX excellence.

This webinar will help you understand:

• The 6 core competencies needed for an organization to thrive in 2021 and beyond! 

• The 7 steps to CX Mastery

• The Impact  a CX strategy has on an organizations profitability, customer satisfaction, and retention. 

Exceptional Customer Experience is what differentiates your brand from your competitors. Good CX will help win your customers' trust, foster brand advocacy, bring in new customers and retain the existing ones. All of which will eventually impact your business growth. And Bad CX… well we all know how that story goes! 

Join us as Customer Experience Engineers  Scott Johnson and Lawrence Levinson and Crystal D'Cunha, Chief Experience officer at INSIDE View  share their signature approach to CX Mastery. In this interactive webinar you will learn how to cultivate a culture of success with a foundation of CX excellence.

This webinar will help you understand:

• The 6 core competencies needed for an organization to thrive in 2021 and beyond! 

• The 7 steps to CX Mastery

• The Impact  a CX strategy has on an organizations profitability, customer satisfaction, and retention. 

Exceptional Customer Experience is what differentiates your brand from your competitors. Good CX will help win your customers' trust, foster brand advocacy, bring in new customers and retain the existing ones. All of which will eventually impact your business growth. And Bad CX… well we all know how that story goes! 

Join us as Customer Experience Engineers  Scott Johnson and Lawrence Levinson and Crystal D'Cunha, Chief Experience officer at INSIDE View  share their signature approach to CX Mastery. In this interactive webinar you will learn how to cultivate a culture of success with a foundation of CX excellence.

This webinar will help you understand:

• The 6 core competencies needed for an organization to thrive in 2021 and beyond! 

• The 7 steps to CX Mastery

• The Impact  a CX strategy has on an organizations profitability, customer satisfaction, and retention. 

How does Disney do it? How is it that they make all your money disappear like magic, and you're happy about it?  It really is magical! :-)

A carefully crafted employee experience and customer experience is the differentiator from the good and the GREAT! Organizations that are uber passionate about service delivery and customer satisfaction, know the value of getting a customer, keeping a customer and losing a customer. The same is true for their employees. Retention = Happiness for both the business and the people involved! 

Join Almira Cuizon, President of Phoenix Global Retail; former Vice President of operations, Roots Canada, and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from Customer Journey mapping.  In this interactive webinar, they will  focus on the importance of identifying your ideal customer persona and understanding the emotional experience people are having with your brand, your people and your products. By effectively designing  your customers journey you’ll gain insight into designing a multi-channel customer centric experience that  Delights by Design! 

This webinar will help you understand:

• A clear understanding of the essential stages of the Journey Mapping process

• An action plan for gathering Voice of Customer and Voice of employee data

• Best practices in designing to delight!

• Insight into possible challenges that may arise during your customer journey including unprecedented global business challenges

How does Disney do it? How is it that they make all your money disappear like magic, and you're happy about it?  It really is magical! :-)

A carefully crafted employee experience and customer experience is the differentiator from the good and the GREAT! Organizations that are uber passionate about service delivery and customer satisfaction, know the value of getting a customer, keeping a customer and losing a customer. The same is true for their employees. Retention = Happiness for both the business and the people involved! 

Join Almira Cuizon, President of Phoenix Global Retail; former Vice President of operations, Roots Canada, and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from Customer Journey mapping.  In this interactive webinar, they will  focus on the importance of identifying your ideal customer persona and understanding the emotional experience people are having with your brand, your people and your products. By effectively designing  your customers journey you’ll gain insight into designing a multi-channel customer centric experience that  Delights by Design! 

This webinar will help you understand:

• A clear understanding of the essential stages of the Journey Mapping process

• An action plan for gathering Voice of Customer and Voice of employee data

• Best practices in designing to delight!

• Insight into possible challenges that may arise during your customer journey including unprecedented global business challenges

How does Disney do it? How is it that they make all your money disappear like magic, and you're happy about it?  It really is magical! :-)

A carefully crafted employee experience and customer experience is the differentiator from the good and the GREAT! Organizations that are uber passionate about service delivery and customer satisfaction, know the value of getting a customer, keeping a customer and losing a customer. The same is true for their employees. Retention = Happiness for both the business and the people involved! 

Join Almira Cuizon, President of Phoenix Global Retail; former Vice President of operations, Roots Canada, and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from Customer Journey mapping.  In this interactive webinar, they will  focus on the importance of identifying your ideal customer persona and understanding the emotional experience people are having with your brand, your people and your products. By effectively designing  your customers journey you’ll gain insight into designing a multi-channel customer centric experience that  Delights by Design! 

This webinar will help you understand:

• A clear understanding of the essential stages of the Journey Mapping process

• An action plan for gathering Voice of Customer and Voice of employee data

• Best practices in designing to delight!

• Insight into possible challenges that may arise during your customer journey including unprecedented global business challenges

How does Disney do it? How is it that they make all your money disappear like magic, and you're happy about it?  It really is magical! :-)

A carefully crafted employee experience and customer experience is the differentiator from the good and the GREAT! Organizations that are uber passionate about service delivery and customer satisfaction, know the value of getting a customer, keeping a customer and losing a customer. The same is true for their employees. Retention = Happiness for both the business and the people involved! 

Join Almira Cuizon, President of Phoenix Global Retail; former Vice President of operations, Roots Canada, and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from Customer Journey mapping.  In this interactive webinar, they will  focus on the importance of identifying your ideal customer persona and understanding the emotional experience people are having with your brand, your people and your products. By effectively designing  your customers journey you’ll gain insight into designing a multi-channel customer centric experience that  Delights by Design! 

This webinar will help you understand:

• A clear understanding of the essential stages of the Journey Mapping process

• An action plan for gathering Voice of Customer and Voice of employee data

• Best practices in designing to delight!

• Insight into possible challenges that may arise during your customer journey including unprecedented global business challenges

No matter how many goals you have and no matter how many great strategies you’re planning to follow, a weak company culture will negate it all! 

“Culture eats strategy for lunch.” - Peter Drucker

In this webinar you will learn to identify when your  company culture is  in danger, and how you can champion change.  You’ll discover the elements necessary to cultivate a culture of success from the top-down and from the inside-out. 

Join Keith Wyche, Vice President, Community Engagement and Support at Walmart and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share how to carefully craft a culture strategy, put it into action, and continuously improve it!  Through recognition, reward, community engagement, and an appreciation for tradition, you will learn how to use a highly effective cultural framework to create loyalty, boost retention, and plan for solid succession within your team!  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in culture design.

This webinar will help you understand:

• What a successful company culture looks and feels like

• How to measure employee engagement levels

• What high performing teams crave

• Develop a clear, step-by-step game plan to implement change in their organization

No matter how many goals you have and no matter how many great strategies you’re planning to follow, a weak company culture will negate it all! 

“Culture eats strategy for lunch.” - Peter Drucker

In this webinar you will learn to identify when your  company culture is  in danger, and how you can champion change.  You’ll discover the elements necessary to cultivate a culture of success from the top-down and from the inside-out. 

Join Keith Wyche, Vice President, Community Engagement and Support at Walmart and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share how to carefully craft a culture strategy, put it into action, and continuously improve it!  Through recognition, reward, community engagement, and an appreciation for tradition, you will learn how to use a highly effective cultural framework to create loyalty, boost retention, and plan for solid succession within your team!  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in culture design.

This webinar will help you understand:

• What a successful company culture looks and feels like

• How to measure employee engagement levels

• What high performing teams crave

• Develop a clear, step-by-step game plan to implement change in their organization

No matter how many goals you have and no matter how many great strategies you’re planning to follow, a weak company culture will negate it all! 

“Culture eats strategy for lunch.” - Peter Drucker

In this webinar you will learn to identify when your  company culture is  in danger, and how you can champion change.  You’ll discover the elements necessary to cultivate a culture of success from the top-down and from the inside-out. 

Join Keith Wyche, Vice President, Community Engagement and Support at Walmart and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share how to carefully craft a culture strategy, put it into action, and continuously improve it!  Through recognition, reward, community engagement, and an appreciation for tradition, you will learn how to use a highly effective cultural framework to create loyalty, boost retention, and plan for solid succession within your team!  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in culture design.

This webinar will help you understand:

• What a successful company culture looks and feels like

• How to measure employee engagement levels

• What high performing teams crave

• Develop a clear, step-by-step game plan to implement change in their organization

No matter how many goals you have and no matter how many great strategies you’re planning to follow, a weak company culture will negate it all! 

“Culture eats strategy for lunch.” - Peter Drucker

In this webinar you will learn to identify when your  company culture is  in danger, and how you can champion change.  You’ll discover the elements necessary to cultivate a culture of success from the top-down and from the inside-out. 

Join Keith Wyche, Vice President, Community Engagement and Support at Walmart and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share how to carefully craft a culture strategy, put it into action, and continuously improve it!  Through recognition, reward, community engagement, and an appreciation for tradition, you will learn how to use a highly effective cultural framework to create loyalty, boost retention, and plan for solid succession within your team!  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in culture design.

This webinar will help you understand:

• What a successful company culture looks and feels like

• How to measure employee engagement levels

• What high performing teams crave

• Develop a clear, step-by-step game plan to implement change in their organization

No matter how many goals you have and no matter how many great strategies you’re planning to follow, a weak company culture will negate it all! 

“Culture eats strategy for lunch.” - Peter Drucker

In this webinar you will learn to identify when your  company culture is  in danger, and how you can champion change.  You’ll discover the elements necessary to cultivate a culture of success from the top-down and from the inside-out. 

Join Keith Wyche, Vice President, Community Engagement and Support at Walmart and Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share how to carefully craft a culture strategy, put it into action, and continuously improve it!  Through recognition, reward, community engagement, and an appreciation for tradition, you will learn how to use a highly effective cultural framework to create loyalty, boost retention, and plan for solid succession within your team!  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in culture design.

This webinar will help you understand:

• What a successful company culture looks and feels like

• How to measure employee engagement levels

• What high performing teams crave

• Develop a clear, step-by-step game plan to implement change in their organization

Inspiring confidence in your people through coaching helps to set and clarify expectations, motivate, and inspire! Great coaching contributes to the growth mindset culture every company wants.

Often people leading others have never been taught to lead and have never been eager to take the reins.  To be an effective leader learning to coach confidence into your team.  An overwhelming 93 percent of leaders say they wish they’d been taught to coach and develop their teams. 

The “Annual Review” process is more dated than Jello mold cakes! Yes - that old! In many organizations, annual review week marks the beginning of good people looking for other jobs! If you want to move your organization into the 21st century, it’s time to abolish annual reviews and commit to ongoing Confidence Coaching.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as she shares her  five-step approach to replace annual reviews, organizations benefit from strengthened relationships, improved job performance, drastically increased retention, and creating a solid foundation for employee engagement.  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in coaching.

This webinar will help you understand:

• A leader’s responsibility to coach and inspire performance

• Blueprints for successful coaching models

• The ability to coach self-management and personal development in your team members

• A cutting edge approach to annual reviews

Inspiring confidence in your people through coaching helps to set and clarify expectations, motivate, and inspire! Great coaching contributes to the growth mindset culture every company wants.

Often people leading others have never been taught to lead and have never been eager to take the reins.  To be an effective leader learning to coach confidence into your team.  An overwhelming 93 percent of leaders say they wish they’d been taught to coach and develop their teams. 

The “Annual Review” process is more dated than Jello mold cakes! Yes - that old! In many organizations, annual review week marks the beginning of good people looking for other jobs! If you want to move your organization into the 21st century, it’s time to abolish annual reviews and commit to ongoing Confidence Coaching.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as she shares her  five-step approach to replace annual reviews, organizations benefit from strengthened relationships, improved job performance, drastically increased retention, and creating a solid foundation for employee engagement.  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in coaching.

This webinar will help you understand:

• A leader’s responsibility to coach and inspire performance

• Blueprints for successful coaching models

• The ability to coach self-management and personal development in your team members

• A cutting edge approach to annual reviews

Inspiring confidence in your people through coaching helps to set and clarify expectations, motivate, and inspire! Great coaching contributes to the growth mindset culture every company wants.

Often people leading others have never been taught to lead and have never been eager to take the reins.  To be an effective leader learning to coach confidence into your team.  An overwhelming 93 percent of leaders say they wish they’d been taught to coach and develop their teams. 

The “Annual Review” process is more dated than Jello mold cakes! Yes - that old! In many organizations, annual review week marks the beginning of good people looking for other jobs! If you want to move your organization into the 21st century, it’s time to abolish annual reviews and commit to ongoing Confidence Coaching.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as she shares her  five-step approach to replace annual reviews, organizations benefit from strengthened relationships, improved job performance, drastically increased retention, and creating a solid foundation for employee engagement.  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in coaching.

This webinar will help you understand:

• A leader’s responsibility to coach and inspire performance

• Blueprints for successful coaching models

• The ability to coach self-management and personal development in your team members

• A cutting edge approach to annual reviews

Inspiring confidence in your people through coaching helps to set and clarify expectations, motivate, and inspire! Great coaching contributes to the growth mindset culture every company wants.

Often people leading others have never been taught to lead and have never been eager to take the reins.  To be an effective leader learning to coach confidence into your team.  An overwhelming 93 percent of leaders say they wish they’d been taught to coach and develop their teams. 

The “Annual Review” process is more dated than Jello mold cakes! Yes - that old! In many organizations, annual review week marks the beginning of good people looking for other jobs! If you want to move your organization into the 21st century, it’s time to abolish annual reviews and commit to ongoing Confidence Coaching.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as she shares her  five-step approach to replace annual reviews, organizations benefit from strengthened relationships, improved job performance, drastically increased retention, and creating a solid foundation for employee engagement.  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in coaching.

This webinar will help you understand:

• A leader’s responsibility to coach and inspire performance

• Blueprints for successful coaching models

• The ability to coach self-management and personal development in your team members

• A cutting edge approach to annual reviews

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

If you want to hire top talent you have to attract top talent. In this webinar, you will develop the 21st-century tools and techniques you need to capture the best of the best!

Cultivating a culture of CX success starts with having a diverse, engaged, committed, passionate team! It’s all about attitude and aptitude.

It's common knowledge that the world leaders in employee engagement are 21 percent more profitable than their competitors, but we also know that the average US employer spends $4000 USD and 24 days to hire and onboard just ONE new employee.  If that one employee doesn’t stay, those numbers double – not to mention the effect it has on staff morale.

Join  Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the value of the insight gained from world-leading organizations of how to hire, onboard, and retain top talent every time!  In this interactive webinar, they will focus on the importance of identifying your ideal team member and how to attract them to your business. You'll also learn how to create excitement from the moment they arrive, and how to set expectations, early on in their journey.  With the tools and techniques you will learn in this webinar, you will be able to keep your team loyal for life!

This webinar will help you understand:

• A clear path to attract top talent

• An action plan for hiring, on-boarding and developing top talent

• Best practices from world-leading organizations that don't cost a fortune!

Sales and Service Mastery is a unique approach to 21st century selling. This webinar has been designed to inspire excellence in both Sales and Service by introducing participants to proven skills, tools, and techniques used by top sales professionals around the world. Sales & Service Mastery invites you to see things from the INSIDE out, understanding the emotional connection between buyers, and their decision-making process. 

Join  Marc Petitpas, CEO and Owner - Marc Petitpas Business Coaching  & Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the steps involved in attracting your ideal client, creating a memorable sensory experience, developing genuine relationships, closing the sale, all while ensuring that you’ll be able to build customer loyalty for life! With these powerful, quick and easy-to-implement tips and techniques will immediately transform the way you serve your internal and external customers!  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in Sales & Service! 

This webinar will help you understand:

• Understanding the NEW sales Mindset

• 21st-century sales & service expectations, and how to meet and exceed them.

• A sales and service plan with tools that will increase your SALES the same day!

• An understanding of the Customer Journey and the Omni-channel effects on our customer’s mindset

Sales and Service Mastery is a unique approach to 21st century selling. This webinar has been designed to inspire excellence in both Sales and Service by introducing participants to proven skills, tools, and techniques used by top sales professionals around the world. Sales & Service Mastery invites you to see things from the INSIDE out, understanding the emotional connection between buyers, and their decision-making process. 

Join  Marc Petitpas, CEO and Owner - Marc Petitpas Business Coaching  & Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the steps involved in attracting your ideal client, creating a memorable sensory experience, developing genuine relationships, closing the sale, all while ensuring that you’ll be able to build customer loyalty for life! With these powerful, quick and easy-to-implement tips and techniques will immediately transform the way you serve your internal and external customers!  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in Sales & Service! 

This webinar will help you understand:

• Understanding the NEW sales Mindset

• 21st-century sales & service expectations, and how to meet and exceed them.

• A sales and service plan with tools that will increase your SALES the same day!

• An understanding of the Customer Journey and the Omni-channel effects on our customer’s mindset

Sales and Service Mastery is a unique approach to 21st century selling. This webinar has been designed to inspire excellence in both Sales and Service by introducing participants to proven skills, tools, and techniques used by top sales professionals around the world. Sales & Service Mastery invites you to see things from the INSIDE out, understanding the emotional connection between buyers, and their decision-making process. 

Join  Marc Petitpas, CEO and Owner - Marc Petitpas Business Coaching  & Crystal D’Cunha, Chief Experience Officer of the INSIDE view as they share the steps involved in attracting your ideal client, creating a memorable sensory experience, developing genuine relationships, closing the sale, all while ensuring that you’ll be able to build customer loyalty for life! With these powerful, quick and easy-to-implement tips and techniques will immediately transform the way you serve your internal and external customers!  This interactive webinar will give you an opportunity to connect with other industries and find out their best practices in Sales & Service! 

This webinar will help you understand:

• Understanding the NEW sales Mindset

• 21st-century sales & service expectations, and how to meet and exceed them.

• A sales and service plan with tools that will increase your SALES the same day!

• An understanding of the Customer Journey and the Omni-channel effects on our customer’s mindset