Frequently Asked Questions
General Questions
What are my payment options?
We accept Visa, MasterCard, American Express, Paypal, JCB, Discover, and Diners Club.
Is there a money-back guarantee?
Most of our offerings come with a 30-day guarantee. If you decide that this program is not for you, let us know by contacting support@heartmind.co and we'll give you a full refund.
Heart Mind Community
How do I access the Community after I enroll?
An email from 'heartmindinstitute@mn.co' with a welcome message was sent right after you purchased membership. On that email, there is a 'JOIN ME' button you should click to create your community login and identity. That page is where you add your name and photo for the community. Fill out your name, click the plus (+) sign to add a photo (if you’d like), then click 'Next' at the top right of the page.
How do I update my payment method?
- Head to our self-billing portal here
- Login with your email address and Order ID (This would be on your sales confirmation)
- Choose 'My Orders' at the top
- Click the Pencil Icon and choose 'Change Credit Card'
How do I cancel my subscription?
- Head to our self-billing portal here
- Login with your email address and Order ID (This would be on your sales confirmation)
- Choose 'My Orders' at the top
- Click the 'X' and choose 'Cancel Subscription
How do I change my notification settings?
This page will walk you through changing the notification settings.
If you need anything else, please contact us here
