REMOTE REAL TIME INTERACTIVE SUPPORT

The most complete, accessible from any device remote customer service.

SMART. EVERYWHERE. ALWAYS.

RTA is the most complete and flexible remote assistance support, with augmented reality​

 

This technology is able to:

- Live Chat for sharing documents (SOP) and texts in real time;

- Take pictures;

- Video recording;

- Assistance with screenshots;

- Support through the use of smartphones, tablets or smart glasses.

 

Solve any problem remotely, avoid staff travel, improve relationships and methods of intervention with customers, all with maximum security guaranteed by encrypted data technology.

APPLICATIONS

  • Maintenance Operations

  • Inspecting activities by regulatory authorities

  • Company presentation to corporate or other stakeholders

  • Technology transfer activities

  • Process validation activities

  • Training "On The Job" to technical staff

360° PROFESSIONAL LIVE STREAMING

"360° Professional Live Streaming" technology able to inspect a pharmaceutical environment through a 360 ° video in immersive 3D format by which the user can decide the area and direction in which to look.

  • INSPECTING ACTIVITY

    These Technologies, used synergically, are able to support the inspecting activity.

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