Social Selling 101
Part 2
How Coaches, Consultants, and Course Creators
Can Connect With Potential Clients and Close Them
With Trust-Based Relationship Marketing
Social Selling Mindset
This is going to be a long blog and this the shortest section. But, don't misunderstand, it is THE MOST IMPORTANT SECTION you will read.
That’s because if you come to social media with the sole intent of pitching your services, your timeline posts will get zero attention, you’re likely to get banned from groups, and prospects are likely to shun you. Instead, you want to find people that can either refer you work or straight up hire you and friend them. You can establish a lot of connections by requesting to be friends with people that like and comment on your posts.
So first things first, when you approach social media, you’ll want to come to the platform as an expert. You have a ton of knowledge about your niche, so show it off. Discussions about posting content in the next section revolve around showing off your knowledge and being a resource.The attitude you want to convey is that you are already a successful entrepreneur. Others are repelled by coaches or consultants that seem needy and want to pitch to everyone they see.
Come to the table with the mindset of genuinely wanting to help others and you’ll do 100x better. Be helpful, be an expert, and be a credible authority in the market.
Here are some effective attitudes to cultivate:
With that being said, let’s get to it! In the next section you’ll discover exactly what to post, where to post it, and how to interact with others that you want to build a relationship with.
Content Posting and Rotation
Regularly posting content will be the fundamental piece of your social media marketing plan. It’s important to create content that engages your audience, displays your expertise, and eventually pushes people to want to work with you. You can do this by posting good quality content on your own timeline as well as in relevant groups.
Posting Content on Your Own Timeline:
Content Rotation and Schedule:
Make posts that give helpful tips and tricks. A variety of formats and styles will capture your audience’s attention. For example, suppose health coaching is your niche.
Here are some more ideas for posts you can write:
Draw Inspiration from Other Posts:
Check out other posts on your timeline and in the groups you visit. Which posts catch your attention and make you want to continue reading? Determine what makes them so captivating and try to recreate that feeling within your own content. Ensure that you’re interacting with all of the comments on your posts and then follow up with a message.
"Social media can overtake and pass up other forms of marketing just by their sheer reach and power. Complete strangers can interact on a post together and then end up as good friends or your “post partners” can become loyal clients! Social media combine the personality of cold calling, the scalability and directness of cold email, and the networking capacity of public networking events."
It Goes Down In The DM'S
Creating content and interacting with others is the groundwork for getting clients. It starts conversations and gets the ball rolling. But the real goal is to get an individual into a private messaging conversation with you, where eventually they ask for your services. There are many ways that this could happen and there really is no script to work from. That’s because human interactions aren't scripted - they’re organic and therefore your messenger conversations have to be organic as well.
Starting With Comments:
Let’s walk through the process of what to do from the comments on your posts and where to take the conversation from there. You’ll get a variety of different comments on your posts, either on your timeline or on your posts within various groups. You’ll get some that just agree with you or say that you made a good point. Others will ask questions. It’s a good idea to respond to all of them but ensure that you always respond to people who ask you questions or those that seem even the smallest bit interested in your services. If you’re commenting on someone else's post, be as constructive and helpful as possible.
Once you reignite the conversation, use the rapport you’ve already built up to move them along to a discovery call. You can ask more about their problem or what you think you could help them with. Once you figure out whether or not this person really needs your help, you can move them towards a call. It’s crucial that you do this in a way that is not “salesy.”
In order to move the prospect toward a call, you could try messaging something like, “Hey, I’m creating a new training surrounding dairy and lactose intolerance and how to cope with it. It’s not done yet, but I’d love to hop on a call with you and see if any of the information would help you.”
Ideally, you want to message around 10 new people a day, while keeping in touch with all of your previous fruitful conversations. This can get a bit overwhelming when you really start getting traction and you have 30 or so potential client-producing conversations happening at the same time. Luckily, this process is scalable when you build a team around it. Hiring one or two appointment setters that are paid on commission can automate this portion of the business for you.
In Summary
Social media can overtake and pass up other forms of marketing just by its sheer reach and power. Complete strangers can interact on a post together and then end up as good friends or your “post partners” can become loyal clients! Social media combine the personality of cold calling, the scalability and directness of cold email, and the networking capacity of public networking events.
All of this together makes social media the current king as far as client attraction is concerned. This does take a bit of time and can be overwhelming when you have a ton of conversations going on. However, a team built around your social media can really let some steam off and allow you to focus on other aspects of your business.
Out of all the social media platforms, Facebook and LinkedIn are going to give you the most reach. They are the so-called “powerhouses” of social media marketing and their features make them perfect for delivering content and starting conversations.
The most advantageous mindset on social media is that of a helpful expert who wants to give and create value. Posting your sales pitch and being needy will get you shut down extremely fast. Do your due diligence and success will come.
Post content every day of the week. Comment and interact with everyone who participates in your posts. Ensure that you’re also commenting and delivering value on other posts within specific Facebook groups (where your clients are gathered).
Message everyone that you interact with and build a genuine relationship with them. Offer your expertise. Move the conversation towards a call and if you really believe you can help them with your services, then offer them in a non-salesy way.
That about does it. But none of this information will matter at all if you don’t implement it. Imperfect action is better than perfect inaction every single time.
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Darla@DarlaHardy.com
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