Terms and Conditions

Terms of Participation

 

By purchasing a ticket to the in person and livestream online event you (herein referred to as “Client”) agree to follow terms stated herein.

Program/Service

 

Multifamily Leadership, LLC (herein referred to as “Company”) agrees to provide the program, “Multifamily Operations Summit” (herein referred to as “Program”) identified in the online commerce shopping cart. Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the program.

 

Your agreement with us

You should read this document carefully. These Terms govern your online registration, attendance at and/or participation at a workshop, conference, summit or event. By registering for the event you agree that you have read and accepted these Terms and agree to be legally bound them. If you do not wish to be bound by these Terms, please do not register, attend or participate in the Conference.

 

Registering on behalf of another

If you are registering on behalf of another person it is your obligation to make sure that the person attending is aware of these Terms and accepts them. By completing and submitting the registration form you are representing and warranting that you have made the person attending aware of these Terms and that they have accepted these Terms.

 

Changes to this policy

These Terms apply to you from the date of publishing and until these Terms are superseded by a new version. We may update these Terms at any time for legal or regulatory reasons, or to reflect changes in our services or business practices.

 

Contact us

We have done our best to explain things clearly for you in this document but if you have any questions, please let us know.

For questions about registration or assistance with any registration problems, please contact us at contact@multifamilyleadership.com

 

Admittance to events and conferences

We, in our sole discretion, and without any liability or obligation to refund, reserve the right to refuse admittance to or to eject from the event anyone that we determine:

 

is behaving in a manner that could disrupt, hinder or cause a nuisance to the event or to the enjoyment of any other person or partner at the event;

represents a security or health & safety risk to the Conference or to any person or partner; and/or fails to comply with, or is likely to fail to comply with, these Terms.

 

Changes or cancellation of an event or conference

We try to make sure that the event programs, speakers, topics and venues and dates are correct at the time of publishing, circumstances beyond our control may necessitate substitutions, alterations, postponements, or cancellations to the content, format, themes, name, performers, hosts, moderators, venue, timing or dates of an event or Conference. We reserve the right to do so at any time and will not be liable to you for any cost incurred by you as a result (including, without limitation, travel, accommodation and other expenses).

We will endeavour to notify you as soon as reasonably practicable of any substitutions, postponements, or changes by posting the updated information on multifamilyOpSummit.com. If the event  is postponed, we will provide you with substitute passes for the new event. No refunds will be provided if the event is postponed.

In the unlikely event of cancellation of an event or Conference, our total aggregate liability to you is limited to the refund of paid fees that remain after credit card and payment processing fees have been incurred and deducted, and we will not be liable to you for any expenditure, damage or loss incurred by you as a result of the cancellation.

 

Technology and Performance:

You understand that the livestream viewing experience may be interrupted or fail at times. In the event the livestream fails, access is limited, lacks audio/visuals or is otherwise not delivered to you, you agree that this does not constitute a reason for refund or credit for additional tickets. Some technologies may fail in your viewing experience - internet access, batteries, screen ratios, local internet service providers, WIFI signals, cellular services and Company cannot be held liable for those interruptions.  By reading this you agree to the risks associated with the livestream technology and acknowledge that a livestream ticket has been discounted to absorb such risks. 

 

Photography, audio and video recording

Any use of photographic, audio, video or other recording equipment at an event or Conference is strictly prohibited, unless it is approved by us in writing in advance.

By attending the event you acknowledge and agree that the event (or any part of it) may be photographed or recorded by us or our partners. You agree to permit us, or any third party licensed by us, to use, distribute, broadcast, or otherwise globally disseminate your likeness, name, voice and words in perpetuity in television, radio, film, newspapers, magazines and other media now available and hereafter developed, both before, during and any time after the event, and in any form, without any further approval from you or any payment to you. This grant includes, but is not limited to, the right to edit the media, the right to use the media (alone or together with other information), and the right to allow others to use or distribute the media.

 

Your attendance at an event or conference

You are responsible for advising us at the time of making your booking regarding any special access requirements you require at the event or Conference.

You are responsible for arranging your own appropriate insurance coverage in connection with your attendance or exhibition at a Conference. We and our related companies will not be liable for any injury or damage to any person or to any real or personal property howsoever caused (except for death or personal injury as a result of our negligence or for any other type of liability that cannot by law be excluded or limited).

During the event or Conference, you shall conduct yourself in an orderly manner and shall not act in any manner which causes offence, annoyance or inconvenience to other Attendees. Attendees shall not canvass, promote, advertise or solicit for business in a manner which, in our sole discretion, is deemed unacceptable. We reserve the right to remove from the Venue and chat rooms any attendee who we consider in our reasonable opinion contravenes applicable laws or regulations or our policies and procedures or those of the Venue, is likely to cause offence or annoyance or is otherwise inappropriate or does not comply with these terms.

 

Intellectual property rights

All intellectual property rights in and to the event or Conference, the Conference content, and all materials distributed at or in connection with the Conference are owned by us, our related companies, and/or the Conference sponsors or speakers attending the Event. You must not reproduce or allow anyone one to reproduce trademarks or materials distributed by or on behalf of us at a Conference for any reason, without our prior written permission.

Nothing in these Terms shall vest in you any legal or beneficial right in or to any intellectual property rights owned or used under licence by us or our related companies, or grant to you any right or licence to any other intellectual property rights of us or our related companies. All such intellectual property rights shall remain the exclusive property of us and our related companies.

It is strictly forbidden for any company, organisation, or person to attempt to host or organise any event in conjunction with, contiguous to or purporting to be related to a Conference or its affiliates without the express prior permission and cooperation of us. We reserve their right to take such action (legal or otherwise), including a claim for damages as we, in our sole discretion, deem appropriate in the circumstances.

Warranties

To the extent permitted by the applicable law, we disclaim all warranties or conditions, either express or implied, or any part of them in respect of any aspect of a Conference or any related materials. You acknowledge and agree that in accepting these Terms you have not relied on any representation or warranty that is not expressly included in these Terms and you agree that you shall have no remedy in respect of any misrepresentation which has not become a part of these Terms.

 

Limitation of Liability

You acknowledge and agree that views expressed by speakers at or in connection with a event or Conference are their own and we do not accept any responsibility or liability for any advice given or views expressed during or in connection with a Conference.

Materials shared or distributed at or in connection with a Conference are intended for information purposes only and should not be relied upon by you or others. We and our related companies do not provide any guarantees, conditions or warranties that the materials are complete or accurate and do not accept any responsibility or liability for reliance by you or any person on any aspect of the Conference and/or any information provided at the Conference.

To the fullest extent allowed by applicable law:

We and our related companies shall not be liable to you whether in contract, tort (including for negligence), misrepresentation, restitution or otherwise for any for any loss of profits; loss of sales or business; loss of agreements or contracts; loss of anticipated savings; loss of income; loss of opportunity; loss of or damage to goodwill; loss of use or corruption of software, data or information; and/or similar losses or pure economic loss, or for any indirect or consequential loss, costs, damages, charges or expenses however arising under or in connection with the performance or contemplated performance of the Terms, even if we had been advised of the possibility of same in advance; and

subject to paragraph (a), our total aggregate liability in contract, tort (including negligence), misrepresentation, restitution or otherwise, arising under or in connection with the performance or contemplated performance of the Terms is limited to the total amount paid by you to us for your ticket to attend the Conference, after the payment of any processing fees or bank charges applicable.

Nothing in these Terms purports to exclude or limit liability for any fraudulent statement or act or in respect of any liability that cannot excluded or limited under applicable law.

 

Indemnity

You agree to defend, indemnify, and hold us, our related companies, affiliates, subsidiaries, joint ventures, third-party service providers, and our respective employees, contractors, agents, officers, sponsors, and directors harmless from all claims, liability, damages, losses, costs and expenses, including legal fees, that arise out of or are related to any breach of the Terms by you or any other liabilities incurred by us arising out of your attendance or participation at a Conference.

 

Force majeure

We are not liable if an event or Conference is, in whole or in part, cancelled, rescheduled or postponed, or for any failure or delay to perform our obligations under these Terms, if such event results from anything beyond our reasonable control (for example, natural disasters, flood, fire, acts of terror, war, labour strike, extreme weather malicious damage, compliance with any law or governmental order, or mechanical, electronic or communications failure or degradation, or any other emergency) or anything else that renders performance of a Conference, in whole or in part, impracticable, illegal or impossible.

 

Governing law and jurisdiction

This interpretation, formation and operation of the Terms and all non-contractual obligations arising from or connected with them shall be governed by and construed in accordance with, and all disputes between the parties arising out of or in any way relating to the Terms or any disputes between the parties in any way connected with the subject matter of these Terms (whether contractual or non-contractual) shall be governed by, the laws of Arizona.

Each of the parties submits to the exclusive jurisdiction of the state of Arizona.

Nothing contained in the Terms shall limit our right to bring enforcement proceedings in another jurisdiction or to seek interim, protective or provisional relief in the courts of another jurisdiction.

 

Some final terms

These Terms (including our privacy policy) contain the entire agreement and understanding between us in respect of all matters which are referred to herein and supersede any prior, written or oral agreement between us relating to such matters. You confirm that in agreeing to accept these Terms you have not relied on any representation that is not expressly included herein and you agree that you shall have no remedy in respect of any misrepresentation which has not become a part of these Terms. However, nothing in these Terms purports to exclude liability for any fraudulent statement or act.

If a court with jurisdiction over these Terms finds that any part of these Terms is wholly or partly unenforceable, you and us agree that where possible, the court should modify the terms to make that part enforceable while still achieving its intent. If the court cannot do that, you and us agree that the court should not have regard to that unenforceable part but still enforce the rest of these Terms.

If we fail to insist that you perform any of your obligations under these Terms or we do not act or delay in acting to in exercise a right or remedy provided by these Terms that does not mean we have waived our rights or remedies against you and will not mean that you do not have to comply with your obligations.

These Terms are personal to you. You agree not to assign or transfer your rights or obligations under these Terms to anyone else without receiving our prior written consent. We may assign or transfer these Terms without your consent by providing you with notice.

You and us agree that no agency, partnership, joint venture, or employment is created as a result of these Terms and you do not have any authority of any kind to bind us in any respect.

You agree that the only way you can provide us with a legal notice is at the address(s) set out in Part A above.

To the extent allowed by law, the English language version of the Terms is binding and any translations are for convenience only.

In these Terms:

a reference to the Terms includes all its parts described in Part A, and includes any amendment to or replacement of them;

headings are for reference purposes only and do not form part of the Terms;

a reference to a statute, code or other law includes regulations and other instruments under it and consolidations, amendments, re-enactments or replacements of any of them;

the singular includes the plural, and vice versa; and

“includes”, “including”, “for example”, “such as” and similar terms are not words of limitation.

If you are a consumer, nothing in these Terms excludes any of your applicable consumer or other statutory legal rights that cannot be waived.

If an individual purchases a general Attendee ticket before purchasing a start-up ticket we reserve the right to grant a full, partial, or no refund at our sole discretion.

 

Tickets and pricing

You will find details of attendee ticket pricing and fees for an event or Conference on the registration page. Ticket prices for an event or Conference are correct at the time of publication.

We reserve the right to change the ticket prices at any time but any changes will not affect tickets that have already been purchased.

A valid ticket entitles you to entry to the relevant event or Conference as an Attendee, access to a livestream website but does not include any requirements associated with travel to or from the Conference or any accommodation costs incurred and we shall have no liability for such costs or expenses. If you are viewing a livestream event, you are responsible for data charges including, text messages, internet access and any other service charges required for access. 

 

Delivery

Once a successful ticket transaction has been completed, tickets are delivered in electronic soft-copy via email to the email address nominated by the Attendee. For some ticket types it may be necessary to complete required information such as Attendee name or tax identification number before the tickets can be issued.

The ticket acts as a receipt for the transaction and can be used to gain entry to the Conference listed on the ticket. The ticket reference number can be used to access the mobile app, in order to register at the Conference.

All tickets must be assigned to an Attendee, and all Attendee details must be complete within 30 days of receipt of your ticket. For the avoidance of doubt, this includes name, job title, company name and phone number. Ticket reassignment after this date is subject to the Terms.

 

Refund and cancellation

Your ticket remains our property and is a personal revocable license, which may be withdrawn, and admission to an event or Conference may be refused at any time upon a refund of the printed registration price.

 

Registration Cancellation by Attendee

Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 30 business days before the event. Registration cancellations received prior to the deadline may be eligible to receive a refund less a $150 service fee. Cancellations received after the stated deadline will not be eligible for a refund. Refunds will not be available for registrants who choose not to attend an event. Cancellations will be accepted in writing only and must be received by the stated cancellation deadline. Attendees are responsible for their own hotel reservations. Multifamily Leadership, LLC cannot guarantee room availability or prices. Attendees should research room rates and availability prior to registration.

 

Event Cancellation by Sponsor

The Multifamily Leadership, LLC (MFL) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If we cancel an event, registrants will be offered a registration at a future event.

Should circumstances arise that result in the postponement of an event, we have the right to transfer registration to the same event at the new, future date. Requests can be made by sending us an email to contact@multifamilyleadership.com.

 

Notes about our refund policy:

 

All refunds are discretionary as determined by the Multifamily Operations Summit. We reserve the right to deny your request. 

If you have any questions or problems, please let us know by contacting our support team directly. The support can be reached at: contact@multifamilyleadership.com.

 

No reselling

The tickets you purchase are for your own personal use or that of your business only and may not be resold under any circumstances, including but not limited to use as part of any promotion or competition. 

Reselling or otherwise transferring your ticket, not in accordance with the Terms, will void the ticket and the ticket holder will not gain entry into the event or Conference. Where there has been any resale or attempted resale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.

We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket re-selling or ticket broker.

 

Exhibitors & Sponsors

We offer sponsorships at events or Conferences to Exhibitors and sponsors who wish to occupy a location at the Conference and operate a space where they can exhibit certain goods or services to attendees (an “Exhibit”) at agreed times, subject to these Terms.

The Exhibitor or Sponsor is only permitted to conduct business from its allotted Space and shall not canvass, promote, advertise or solicit for business in any other area of the Venue without our express prior written consent.

 

The Exhibitor or Sponsor is prohibited from sub-letting the Space without our express prior written consent. If and to the extent that the Exhibitor is permitted to sublet the Space, the Exhibitor shall remain responsible for the Space and shall be liable for any breach of these terms by any party to whom the Space is sublet.

 

The Exhibitor or Sponsor shall not canvass, promote, advertise or solicit for business on behalf of unrelated Third Parties without our express prior written consent. The Exhibitor’s or Sponsor’s operation of the Exhibit at the Conference shall be carried out in full compliance with these Terms.

 

Location of exhibits or Sponsorships

We retain the right in our absolute discretion to relocate the Exhibits or Sponsorships and/or require the Exhibitor or Sponsor to occupy an alternative Exhibit within the specified site at the Conference where we deem it to be necessary in the best interests of the Conference or as may be required on security, health & safety grounds or otherwise.

 

Exhibitor and Sponsor insurance

Each Exhibitor must effect and maintain with an insurer of repute the level of insurance as set out in the Event Sponsorship and Exhibition Agreement, and upon request shall produce to us evidence of the current policy of such insurances and receipts for the premiums payable thereof. Failure to make provision of such evidence to our satisfaction of will permit to immediately terminate these Terms and your right to Exhibit or sponsor at the Conference.

 

Sponsor Tickets and pricing

You will find details of sponsor attendee ticket pricing and fees for an event or Conference on the registration page. Sponsor Ticket prices for an event or Conference are correct at the time of publication.

We reserve the right to change the sponsor ticket prices at any time but any changes will not affect tickets that have already been purchased.

A valid ticket entitles you to entry to the relevant event or Conference as an Attendee, access to a livestream website but does not include any requirements associated with travel to or from the Conference or any accommodation costs incurred and we shall have no liability for such costs or expenses. If you are viewing a livestream event, you are responsible for data charges including, text messages, internet access and any other service charges required for access. 

All sponsorships of events or Conference tickets are non-refundable in their entirety. Due to the nature of our content promotions and delivery platform reaching beyond the attendee experience -both prior and post events, all sponsorship sales are final. Refunds or cancelations are not allowed. In the event, that an event is postponed or canceled per the terms of use, the sponsor will receive a credit for sponsorship at a future event. 

 

Disclaimer

You understand that Multifamily Leadership, LLC is not an employee, agent, legal professional, manager, public relations or business manager, or financial analyst or accountant. Client understands that Company has not promised, shall not be obligated to and will not; (1) procure or attempt to procure employment or business or sales for Client; (2) Perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy; (4) act as a public relations manager (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; (6) introduce Client to Company’s full network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after the conclusion of this program. If the parties continue their relationship, a separate agreement will be entered into.
 

Confidentiality

The Company respects Client’s privacy and insists that Client respects the Company’s and Program Participants (herein referred to as “Participants”). Thus, consider this a mutual non-disclosure agreement. Any Confidential Information shared by Program participants or any representative of the Company is confidential, Proprietary, and belongs solely and exclusively to the Participant who discloses it. Parties agree not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, on the forum or otherwise. Client agrees not to use such confidential information in any manner other than in discussion with other Participants during Program. Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties will keep Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft. Client agrees not to violate the Company’s publicity or privacy rights. Furthermore Client will NOT reveal any information to a third party obtained in connection with this Agreement or Company’s direct or indirect dealings with Client including but not limited to; names, email addresses, third-party company titles or positions, phone numbers or addresses. Additionally, Consultant will not, at any time, either directly or indirectly, disclose confidential information to any third party. Further, by purchasing this product you agree that if you violate or display any likelihood of violating this session the Company and/or the other Program participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

 

No transfer of intellectual Property

Company’s program is copyrighted and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorised to use any of Company’s intellectual property for Client’s business purposes. All intellectual property, including Company’s copyrighted program and/or course materials, shall remain the sole property of the Company. No license to sell or distribute Company’s materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Company is confidential and proprietary, and belongs solely and exclusively to the Company, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Company. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, the Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.

 

Customer Responsibility

Program is developed for strictly educational purposes ONLY. Client/attendee accepts and agrees that customer/attendee is 100% responsible for their progress and results from the Program. Company makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. Client/attendee acknowledges that as with any business endeavour, there is an inherent risk of loss of capital and there is no guarantee that customer/attendee will reach their goals as a result of participation in the Program. Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Company assumes no responsibility for errors or omissions that may appear in any program materials.

 

Independent Contractors Status

Nothing in this Agreement is to be construed as creating a partnership, venture alliance, or any other similar relationship. Each party shall be an independent contractor in its performance hereunder and shall retain control over its personnel and the manner in which such personnel perform hereunder. In no event shall such persons be deemed employees of the other party by virtue of participation or performance hereunder.

 

Force Majeure

In the event that any cause beyond the reasonable control of either Party, including without limitation acts of God, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, State Department travel advisory, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Company to perform its obligations under this Agreement, the Company’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.

 

Severability/Waiver

If any provision of this Agreement is held by to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.

 

Miscellaneous

LIMITATION OF LIABILITY. Client/attendee agrees they used Company’s services at their own risk and that Program is only an educational service being provided. Client releases Company, its officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, Instructors, guides, staff, Participants, and related entities any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from participation in the Programs. Client accepts any and all risks, foreseeable or unforeseeable. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Company’s services or enrolment in the Program. Company assumes no responsibility for errors or omissions that may appear in any of the program materials.

 

Non-Disparagement

The Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth herein below. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalise or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives.

 

Assignment

Client may not assign this Agreement without express written consent of Company.

 

Modification

Company may modify terms of this agreement at any time. All modifications shall be posted on the Company’s website and purchasers shall be notified.

 

Earnings Disclaimer

Every effort has been made to accurately represent this product and its potential. There is no guarantee that you will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques. We do not position this product as a “get rich quick scheme.” Any claims made of actual earnings or examples of actual results can be verified upon request. Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions. Materials in our product and our website may contain information that includes or is based upon forward-looking statements within the meaning of the securities litigation reform act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance. Any and all forward looking statements here or on any of our sales material are intended to express our opinion of earnings potential. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or anybody else’s, in fact no guarantees are made that you will achieve any results from our ideas and techniques in our material.

 

Duty to Read

I accept that under this agreement, I have a duty to read this agreement and disclosure policy, and have done so. Furthermore, I understand and accept that I am precluded from using lack of reading as a defense against all remedies contained herein.