TECHNICAL KNOWLEDGE MANAGEMENT
TKM
Centralized management of Company's Technical Contents through a Visual Web Collaborative Cloud Platform, named Pharma 40.
Effectively Support for all Operational Activities (Augmented Reality) and Remote Assistance.
Effective and robust virtual training «on the job» for operators and technical staff on equipment SOPs and critical GMP processes.
VIRTUAL REALITY TRAINING
Need to get on board trained and qualified operators and technicians to run effectively your core processes in a regulated environment significantly reducing deviations due to Human Errors?
Need to deliver well structured and replicable training based on standardized operational practices that need to be carefully preserved as critical corporate knowledge?
Need to give evidence of a structured GMP-Compliant «Training on the job» process that qualifies your personnel?
Availability of training resources (tutors, experts, process equipment...) and training delivery time is a critical factor for your organization?
Do you need to stop relying just on people personal experience to transfer knowledge and standard practices to your newly hired resources?
SOLUTIONS
- Personnel running critical equipment receive well structured and standard training.
- Stardadization of delivery is guaranteed by design. Not interpreted by different people.
- Results of Learning process is documeted and properly archived.
- Effectiveness of SOPs Knowledge transfer is very high thanks to visual, interactive and immersive training experience.
- Critical company Know-How on good operating practices is preserved and easily transferred to new hired people. It is not simply stored in some skilled people mind.
- No need to use real equipment to «train on the job» your staff. No need to impact operational uptime for training and periodical re-training purposes.
- Time to market. Get your staff trained on how to run new machines while the equipment is still under construction.
REMOTE REAL TIME SUPPORT
Remote support and access to documents, interactive manuals and standard operative procedures.
YOU MAY REQUEST
- Assistance both tablet and by smartphone, chat and interact in Augmented Reality (also through Smart Glasses) guided by a technical assistant from remote.
User Friendly Interfaces that exploit Augmented Reality.
- Remote support for any process problem solving and therefore better efficiency of the equipment without compromising the Security by encrypted data.
- FAQs and video recordings of the operations are archived enriching the knowledge base of maintenance service.
- The system adapts automatically and on time real to the quality connection.
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