Yes, Google Business Profile is a free service that allows businesses to manage their online presence on Google Search and Google Maps.

Yes, Google Business Profile allows you to gather and respond to customer reviews, helping you maintain a good relationship with your customers.

There are numerous benefits to having a Google Business Profile, which can greatly impact your business's online presence and success. Some of these advantages include:

1. It's free: Google Business Profile is a free service that allows businesses to manage their online presence on Google Search and Google Maps.
2. Enhanced local SEO: A Google Business Profile can significantly improve your local search engine optimization, making it easier for potential customers to find your business in search results.
3. Increased exposure and legitimacy: Having a Google Business Profile boosts your visibility in search results and adds credibility to your business, as customers can learn more about your offerings and see reviews from other customers.
4. Build trust through reviews (social proof): Customers can post ratings, reviews, and photos of their experiences with your business, allowing satisfied customers to share their positive experiences and build trust among potential customers.
5. Improved customer engagement: Google Business Profile enables you to engage and respond to customer reviews, fostering better relationships with your clients and addressing any concerns or questions they might have.
6. Better interaction points with potential clients: An optimized Google Business Profile allows for better interaction points with potential clients, providing them with more information about your business and services.
7. Deeper insights into your local audience: Google Business Profile offers valuable insights into your local audience's needs, wants, and questions, helping you tailor your business offerings to better serve your customers.

By leveraging these benefits, a Google Business Profile can help your business grow its online presence, attract more customers, and strengthen its reputation in the community.

Yes, you can have a profile if your business doesn’t have a physical address as long as you make in-person contact with customers. You can also have a profile if you’re a hybrid business that serves customers at your business address and visits or delivers directly to customers. You may also have a profile if you’re a service-area business that visits or delivers to customers directly, but doesn't serve customers at its business address, like a plumber or cleaning service.

Merchants in Australia, Brazil, Canada, Germany, India, and the United States can work with online ordering providers to get takeout and delivery options on their Business Profiles. If you use one of Google's existing partners, this should automatically surface on your profile.

You can use Google Ads to reach more customers. Google Ads drives people to your business, no matter what you sell.

Verification allows Google to confirm that you are the rightful owner of the business, so that you have permission to manage your Business Profile. Your security is important to Google and they don’t want anyone else but you or your approved managers making updates to your profile.

You can show that you offer both in-person and online services on your Business Profile using attributes.

Yes, you can respond to reviews when you’re signed into your account. When you reply to a review, your response appears below your customer's review on Google Search and Maps under the label "Response from the owner".

Yes, your free Business Profile complements your website by adding more visibility to your current business website on Google Search and Google Maps.

You can use Pointy from Google. Pointy connects to select point of sale systems and automatically adds your in-store inventory to your Business Profile on Google.