TELEPHONE PERFORMANCE EVALUATIONS
Uncover your Service Department's—and your competitors’—strengths and weaknesses with InteliChek Performance Reports. Find out what kind of first impression your service advisors and your competitors are making on your customers with personalized performance criteria.
GREATNESS STARTS WITH THE FIRST "HELLO!"
Example Criteria:
- Did the advisor answer the call within five rings?
- Did the advisor provide their name?
- Did they ask for the customer’s name?
- Were there fewer than three transfers?
- Did the service advisor offer to make an appointment?
- Did the advisor explain that buying a service package will save money?
- Did the advisor mention the trained technicians working on your vehicle?
- Did the advisor mention that prepaying for services will lock in low prices?
PRICING
You pick the performance criteria you'd like us to evaluate. We'll mystery shop your service department (and your competitors) and see how they score.
Starting at
$99.99/month
*In most cases, InteliChek services are covered by co-op funding.
**Contact us for customized, multi-location plans.
